Tech Support
Welcome to the Saltus Tech Support page
On this page, you will find our contact information, toubleshooting options and instructions on common issues.
Our hours of operation are 8:00 am - 4:00 pm.
If you are having difficulty with your computer or software, you may contact us by email or for emergencies you can call our helpdesk.
If you are having difficulty with your computer or software, you may contact us by email or for emergencies you can call our helpdesk.
Please include the following information.
Subject: Short description of issue
Body Text:
- Description of issue including screenshots and/or photos
- If a Saltus Dell Computer, please send the computer name
- Student name and parent name if sending on behalf of student
- Phone number where we can reach you
** We will try our best to respond to your help desk request ASAP.
- Description of issue including screenshots and/or photos
- If a Saltus Dell Computer, please send the computer name
- Student name and parent name if sending on behalf of student
- Phone number where we can reach you
** We will try our best to respond to your help desk request ASAP.
Emergency Number:
If it is an emergency or you don't have access to email, please call us at 441-279-6170
Support Instructions
List of 7 items.
-
Webinar on SaltusLive
Primary Parent Webinar on SaltusLiveRead More -
Android Setup - Google Workspace
Android Setup - Google Workspace ProfileRead More -
IOS iPad - Google Workspace
IOS iPad Setup - Google Workspace ProfileRead More -
Chrome Student Profile - No Existing Profile
Personal MacOS or Windows - Chrome Student Profile when there is no existing profileRead More -
Chrome Student Profile - Personal Google Profile Already Exists
Personal MacOS or Windows - Chrome Student Profile when a Personal Google Profile already existsRead More -
Common Issues
Please read the following common issues to see if you are experiencing any of them. You may be able to resolve them through the instructions enclosed.Read More -
iPad Troubleshooting
iPad troubleshooting from recent iPad errorsRead More
Our Mission is to inspire a passion for learning and independent thinking through a commitment to academic excellence, personal integrity and service to others.
